If you see an error message when trying to add a payment card to your account, please do the following:

• If you share a bank account with someone else, please check that they have not already added the card to another Naked Wines account
• If your card is not already on another account, please enter the card details again
• If this doesn’t work and you have an alternative card, please try adding the alternative card
• If you have checked and tried the above and still cannot add your card, please get in touch and the team will do their best to help you