Frequently asked questions…

Do I get Angel prices on these?

Yes, they're only available to Angels so your Angel discount will be included.

When do I pay?

We’ll charge you a couple of days before your delivery date - you’ll get an email reminder just beforehand.

How do I change my settings?

If ever you want to change the delivery address or payment method, just head to your My Subscriptions page online or on our app.

What'll be inside my case?

You'll get a mix of wines...

What if I don’t like a wine?

All our wines are covered by our Hassle-free Guarantee. If you don’t love a wine, just tell us and we’ll credit the Angel cost of the bottle to your account.

Will there be a free gift bottle?

If your order is 12 or more bottles, yes, we’ll include a free gift bottle.

I’m ordering a 6-pack. Can I double that to get a free bottle?

Yes, if your order is a 6-pack, you’ll have the opportunity to add 6 more bottles to it before it ships to qualify for a free bottle.

Does the charge come out of my Angel balance?

Yes, you can pay using your Angel balance. If your order costs more than your balance, the remainder will be taken from your default payment method when the case ships.

How flexible are these subscriptions?

Very! You can pause, skip or cancel deliveries at any time or change the delivery address or payment method. Just head to your My Subscriptions page on the website or app and update your settings.