Customer Happiness Christmas Temp

Newport, Sydney AU

It's Christmassss!

Okay, not quite, but it'll be all sleigh bells and Santa before you know it. There'll also be a whole bunch of Naked Wines customers who need help stocking up their racks with lovely wine. If you're good enough, that's where you come in... We're looking for talented, enthusiastic and hard working people to join our Customer Happiness Team in the busy run up to Christmas.

What will your role involve at Naked?

  • Speaking with our best customers - our Angels - to ensure they are getting everything they need from Naked, in addition to amazing wines.
  • Creating customer lifetime value by turning any negative experience into a positive one, delivering a mind-blowing customer experience.
  • Learning about our amazing winemakers and tasting their wines, and passing this passion on to our Angels (wine snobs need not apply).
  • Working as part of an amazing team and making a difference to our customers' and winemakers' lives.
  • Making recommendations on all of our wines based on customer tastes and preferences.
  • Previous customer service experience is preferred but not essential.

The boring stuff...

  • We'll need you to be available to work between Monday - Friday (occasional weekend shift, but not compulsory).
  • Shifts can range between 8:00am-7:00pm, for standard 38 hour week.
  • Note: our office is in Newport, 2106. Which is approximately a 60 min drive north of Sydney's CBD (longer via public transport).

Benefits

  • $40K Salary + OTE + Super
  • 20 days holiday (pro rata)
  • Chances to earn some free wine
  • Weekly wine tastings
  • Opportunities to meet the winemakers
  • Bring your own beach towel and ping pong bat

Please email jobs@nakedwines.com.au your CV and cover letter and we'll hopefully be in touch!